How about 24 hours a day?

Customer Support is important to us.  We have provided several options for customers to get in touch with us.  You can open a ticket, call us, or email us.  If your needs are urgent, please give us a call during normal business hours or send an email as noted below.

Open a Support Ticket

The very best way of opening a Support request with us is to use our Online Support Ticketing system.

Visit our Support Centre to Open a Ticket >>

Email or Call Us

Feel free to call us anytime at 1-604-787-9993 if you wish to contact our team.  Note that we only answer calls between 9am and 9pm Pacific Standard Time (GMT-8). You can also send an email to support@fullmotiongroup.com. Please note that email support is only for customers on our Premium Support contact and all other support emails will be dealt on a first come basis.  Standard support is a 7-day response time.

Emergency?

If you needs are urgent, please send an email to support@fullmotiongroup.com and use the words ##URGENT## in your email subject.